CUSTOMER SERVICE SOLUTION
DEFLECT L1 SUPPORT TICKETS WITH AI THAT CITES YOUR DOCS
Your documentation already has the answers. AskMeEvo turns your help center, knowledge base, and website into a 24/7 support agent that resolves tickets instantly and hands off complex issues with full context.
Start deflecting tickets →THE PROBLEM WITH TRADITIONAL SUPPORT
L1 tickets consume your team
Most support teams spend 60-70% of their time answering questions already covered in documentation. Password resets, feature explanations, billing FAQ. The same answers, hundreds of times per month.
No coverage outside business hours
Customers expect instant answers at 10 PM and on weekends. Delayed responses lead to frustration, churn, and negative reviews. You cannot staff 24/7 at a reasonable cost.
Scaling support is expensive
Every new customer adds support volume. Hiring agents takes months and costs thousands per seat. You need a way to handle growing volume without growing headcount at the same rate.
HOW ASKMEEVO HANDLES CUSTOMER SERVICE
01
Automatic L1 ticket deflection
AskMeEvo answers common questions from your help docs, knowledge base, and website content. Customers get instant, accurate answers without opening a ticket.
02
24/7 coverage in 90+ languages
Your AI agent works around the clock and speaks your customers' language. International customers get answers in their native language, sourced from your English documentation.
03
Source citations on every answer
Every response links to the documentation page it came from. Customers can verify the answer and read more context. No hallucinated responses.
04
Human handoff with full context
When a question requires a human, AskMeEvo hands off the conversation with full transcript and context. Your agent picks up where the AI left off, not from scratch.
05
Train on your existing docs
Add your website URL, help center, or upload documents. AskMeEvo learns your product in minutes. No manual training, no decision trees, no conversation flows to build.
06
Analytics and conversation insights
See which questions customers ask most, where your documentation has gaps, and how many tickets the AI deflects. Data-driven support improvement.
ASKMEEVO VS TRADITIONAL SUPPORT
FLAT PRICING · SOURCE CITATIONS · 20 MINUTE SETUP
Start deflecting support tickets today
Start for free →Free plan. No credit card. Cancel anytime.
FREQUENTLY ASKED QUESTIONS
How many support tickets can AskMeEvo deflect?
Most businesses see 40-60% of L1 support questions resolved automatically. Companies with comprehensive documentation often achieve higher rates. The AI handles FAQ-type questions while your team focuses on complex issues.
What happens when the AI cannot answer a question?
AskMeEvo automatically hands off to your support team. The handoff includes the full conversation transcript, the question that could not be answered, and the visitor's contact information. Your agent has full context from the start.
Does it replace my support team?
No. AskMeEvo handles the first layer of support: repetitive FAQ questions, after-hours inquiries, and documentation lookups. Your team handles complex issues, edge cases, and relationship-sensitive conversations with the context the AI provides.
How accurate are the responses?
AskMeEvo answers only from your documentation and cites every source. If the answer is not in your content, it says so and offers to connect the visitor with your team. No hallucinated or made-up answers.
Can it integrate with my existing helpdesk?
AskMeEvo embeds on your website with one line of code. Human handoff sends conversation details to your email. Webhook integrations are available on Pro and Business plans for connecting to tools like Zendesk, Freshdesk, or Slack.
What does it cost compared to hiring another support agent?
A support agent costs $3,000-5,000/month with benefits. AskMeEvo plans start at free (100 conversations/month) and go up to $249/month for 20,000 conversations. The AI handles the volume of multiple agents at a fraction of the cost.